Privacy Policy

Information We Collect

We collect information that helps us provide and improve our products and services. Types of information we collect include:

• Contact and account information (name, email address, phone number, delivery address) when you place orders or create an account.
• Transaction information (order details, payment confirmations, billing information) needed to fulfill orders. We do not store full payment card details on our servers; third-party payment processors handle card data.
• Technical and usage information (IP address, device type, browser, pages visited, referral source, and interactions with our site) collected via server logs and cookies.
• Communications (messages you send to our support or feedback channels).

How We Use Information

We use personal information for legitimate business purposes, including:

• To provide, operate, and maintain our services and to process orders and payments.
• To communicate with you about orders, updates, promotions, and policy changes.
• To improve and personalize the user experience, analyze usage, and perform site analytics.
• To detect, prevent, and respond to fraud, security incidents, and misuse of our service.
• To comply with legal obligations and enforce our terms of service.

Cookies and Tracking

We use cookies and similar technologies to provide essential site functionality, remember your preferences, and collect analytics. You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality and your experience on our platform.

We use third-party services for analytics and marketing. These providers may use cookies and process information about your use of the site in accordance with their own privacy policies.

Data Sharing and Disclosure

We do not sell personal data. We may share information with:

• Service providers and vendors who perform services on our behalf (payment processors, delivery partners, hosting, analytics).
• Affiliates, in accordance with applicable law.
• Law enforcement, regulators, or other third parties when required by law, to protect rights, property or safety, or to respond to legal process.

Data Retention and Security

We retain personal information for as long as necessary to provide services and for legitimate business purposes, including compliance with legal obligations and resolving disputes. We implement administrative, technical, and physical safeguards designed to protect personal information, but no system can be completely secure. If you suspect any unauthorized use of your information, contact us immediately.

Your Rights

Depending on your jurisdiction, you may have rights related to your personal data, such as the right to access, correct, update, restrict processing, object to processing, or request deletion of your data. To exercise these rights, contact us at info@expoza.world. We will respond in accordance with applicable law. If you are a resident of the European Union, this policy reflects GDPR principles including lawfulness, transparency, data minimization, and purpose limitation.

International Transfers

Personal data may be processed or stored outside your country of residence. When we transfer personal data internationally we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or other measures required by applicable law.

Children

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you become aware that a child under 16 has provided us with personal data, please contact us and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on our site. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

Contact Information

Expoza Artisan Bakery

Al Luqta Street, Education City, Ar Rayyan, Al Rayyan Municipality, Qatar

Email: info@expoza.world